Posted by Inmagic at Thursday, November 12, 2009
I contributed an article to ITWorld that covers the capabilities that social media technology can add to an organization's knowledge repository by using a social knowledge network (SKN). However, when planning your SKN, it's crucial the initiative not be viewed just as a social networking project -- because it's not. It's based on enterprise knowledge management principles. In my article I give five recommendations for extracting maximum cost benefits from your SKN. Click over to check it out. And thanks to ITWorld for publishing my piece!