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Human Resources Professionals Association shows how it uses Presto to improve member services

Last week we shared the slide deck that Corrina Mason, Information Specialist for the Human Resources Professionals Association (HRPA), and Phil Green, CTO of Inmagic, presented at CIL 2011. Today we have the video of their presentation.

Phil covers the basics of Social Knowledge Networks, and then Corrina takes the mic to talk about HRPA's experience using Inmagic Presto to create its Resource Centre, a searchable online HR knowledgebase for handling members' reference and research requests.

The sound unfortunately is a little fuzzy due the room the presentation was taking place in. If you are having trouble following along, flip over to the slide deck, where you can read the detailed notes Phil and Corrina used in their presentation.

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