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Who won our SLA 2011 iPad giveaway?

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Winner winner chicken dinner! This year at SLA 2011 we held an iPad giveaway. I know you are all anxiously waiting to hear who took home the grand prize and here's your answer ...

Jennifer Hermsen!

Congratulations Jennifer and we hope you're loving your iPad. It's perfect to catch up on your Inmagic blog surfing. ;)

Thanks to everyone who came out to our booth and entered. Make sure to keep your eyes out for our next Inmagic giveaway because who knows, the next winner could be you!

Centralizing data shared on LinkedIn, Facebook, and Yammer key goal for BSI Knowledge Centre Manager

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Lucy Ahmed
If you thought you had a long way to travel to SLA 2011, here's an SLA member that might have one-upped you: Lucy Ahmed, who came all the way from the U.K. to join her colleagues at this year's conference. She's the Knowledge Centre Manager at BSI, the national standards body of the U.K.

Our blogging team met Lucy at Inmagic's booth. They got to chatting about what brought her across the pond to SLA 2011, and how she's been spending her time at the show.

She told us about some things BSI is doing on LinkedIn, Facebook, and Yammer, and how her main objective today is to centralize the information she and her colleagues share on these sites.

AUVSI's tips on choosing a knowledge management system

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Many factors go into determining what knowledge management system is right for your organization. For instance, "it can be a question of what works with the tools you already use, what can manage the types of information you need to keep at hand, or even what is available to you," wrote Thursday Bram in an article on GigaOm last week.

For some guidelines, Thursday turned to Angela Carr, VP of Information Technology for the Association for Unmanned Vehicle Systems International (AUVSI). Angela recently headed up the deployment of Inmagic AssociatioNet at AUVSI, which we've covered extensively on our blog.

Three reasons product innovation processes fail

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If your company is like most, its product innovation process goes something like this: Product managers talk to customers. They gather and log feedback. Then they analyze the competition, and develop what engineers call a "groomed backlog," a list of prioritized features that should be built into future products.

It sounds sensible, but I've found three pitfalls inherent in this approach.

Why digital rights management brought Dale Copps to SLA 2011

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If you caught our recent video interview with Dale Copps, Library Manager for engineering company Creare, you heard him talk about how digital rights management was top of mind for him at SLA 2011. If you missed it, flip back to our post, or read on for the transcript here.


Janelle: Hi everyone. I'm Janelle Kozyra, blogger for Inmagic. We are at the SLA 2011 Conference, and I am here with Dale Copps. Dale, tell me what company you're with and what you do.

Dale: I work for Creare, Incorporated. It's a small engineering company in Hanover, N.H. We invent new technologies.

Janelle: So what brings you to SLA this year?

Social media giving 30-year SLA member Jeanne Miller "new lease on life" in her career

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While many library and information professionals have been slow to adopt social media technology, our blogging crew met one info pro at SLA 2011 who's recently taken a headfirst dive into social media: Jeanne Miller, Director, Information Services and Publications at the Center for the Education of Women at the University of Michigan.

She's been an SLA member for about 30 years, and regularly attends the annual conferences. With budget constraints looming over her organization's head, she's spearheaded a more cost effective approach to delivering information to her users using social media. It includes a blog (of which she is the primary writer), Twitter, and Facebook page.

One crucial skill your employees have, but your company isn't using: Terri Griffith interview transcript

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Your employees' social skills aren't just for schmoozing at cocktail parties. They're for generating new ideas and fostering innovation through social media technologies.

That was one of the biggest takeaways from our recent interview with Terri Griffith. Ph.D., Professor of Management at the Leavey School of Business at Santa Clara University. Dr. Griffith researches and consults on the effective use of technologies and organizational practices.

Last week we posted the podcast of our interview. This week we bring you the transcript, so you can catch every word of her useful advice. Read on for Dr. Griffith's recommendations on how companies can tap the potential of social networking and her three-part plan for using social media technology to support innovation initiatives and other business objectives.



Janelle: Hi everyone, welcome to an Inmagic podcast. I am your host, Janelle Kozyra. Today I am joined by Dr. Terri Griffith, who is the Professor of Management at the Levy School of Business at Santa Clara University. Terri, it's good to have you with us. Thanks for joining us.

Terri: I appreciate the invitation. Thank you.

Janelle: So you have focused your career on studying and teaching about the implementation and effective use of technologies and organizational practices. I understand that some of your current research involves a couple Fortune 100 companies, and you're looking at how they can generate greatest value from their teams in complex environments. We want to talk about that a little bit more just to get our listeners familiar with you and your expertise and your background so why don't you take it from there and tell us a little bit more about what you do.

Digital rights management challenges top of mind for Dale Copps at SLA 2011

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Today I bring you the first of several interviews our blogging crew gathered from SLA 2011 in Philadelphia. The first person in their hot seat was Dale Copps, Library Manager for Creare, Inc., an engineering and research development company in Hanover, N.H.

The team caught up with him on the expo floor just before he spoke about the digital rights management (DRM) challenges facing librarians. DRM was top of mind for Dale at SLA, and, as we learned, a primary part of what this year's theme, "Future Ready," means to him.

Terri Griffith reveals one crucial skill your employees have but your company isn't using

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Terri Griffith, Ph.D.
Today is one of the most exciting times for organizations to see tremendous benefit after making small changes. That's according to Terri Griffith, Ph.D., Professor of Management at the Leavey School of Business at Santa Clara University.

Dr. Griffith specializes in the implementation and effective use of new technologies and organizational practices. She focuses on team tools and methods for innovation, and has published her research in journals including "Organization Science" and "Information Systems Research." She also blogs at Technology and Organizations.

We interviewed her recently about some of her latest research and what these tools are. The focus of our discussion? Social media technologies.

A key to help associations provide value to members

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It's no secret the social Web and other online communications technologies have changed the game for associations. Members are able to connect and network in more ways than ever before.

"If they have a special problem, they no longer need to call the association and be connected to someone else with a similar problem -- they can just go to the Internet for a solution. And who has the time or money for an annual convention anymore?" writes Linton Weeks in a recent article on NPR.

He says this brings up an inevitable question. "Are associations still necessary?"

Photos from SLA 2011 in Philadelphia

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The Inmagic blogging team was in action at the Special Libraries Association (SLA) Conference 2011 yesterday in Philadelphia. You might have seen the crew at our booth, or were even one of our interviewees!

The team brought back a boatload of multimedia from the show, including photos, video and podcast interviews with Inmagic customers and other attendees, and feedback and reactions from the show floor.

SLA 2011 Philadelphia, here we come!

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SLA 2011 is in full swing in Philadelphia, and so is the Inmagic team. We're exhibiting at booth #534/536, so feel free to stop by, say hello, and check out the latest technology in Presto for Social Libraries. Don't forget to enter our iPad giveaway contest while you're at our booth too!

The Inmagic blogging team will be at SLA 2011 today to capture the sights and sounds of the show. They'll be stationed near our booth and also walking the show floor. Keep your eyes peeled for our crew if you'd like to be interviewed on our blog. Or, they might just tap you on the shoulder!

A remedy for the knowledge-hiding epidemic

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What you don't know can hurt you if you're a knowledge worker. Think about it. Consider some of things you once weren't aware of and later discovered, only to realize how important that information would have been earlier.

When you look back on those times, did you determine why you didn't have the information you needed? Was it squirreled away in an obtuse place? Was the person with the knowledge not accessible when you needed them?

There are myriad reasons why knowledge workers and other employees alike can struggle to access the information they need, when they need it. In fact, this problem is so widespread, that it might be at epidemic proportions.

General Practice Victoria centralizes 10 years of health care information with Inmagic Presto

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Imagine the number of electronic documents and information resources one doctor's office acquires over 10 years. Then multiply that by all of the doctors' offices in a given state or geographical territory. Then try to organize, manage, and share all of this information with one system.

A seemingly impossible task, but one that Australia's General Practice Victoria accomplished with the use of Presto and help from our partner Maxus Australia. Maxus recently put together a case study covering the implementation.

General Practice Victoria (GPV) is one of eight regional organizations in the Australian General Practice Network (AGPN), which administers health care to Australians nationwide. GPV is made up of 29 local general practice divisions.

GPV was swamped with tens of thousands of electronic and hard copy documents stored in ad hoc folder structures and shared network drives. Jill Aron, who heads the organization's Library and Records Management operations, turned to Presto to organize and centralize its overload of information, and share it with its general practice divisions.

Let's catch up at SLA 2011 in Philadelphia!

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It's the most wonderful time of year again ...

Not Christmas, although who could complain about Christmas in June? No, for special librarians, it's that time of year for the industry's biggest conference, SLA 2011.

This year the show is in Philadelphia, the City of Brotherly, and might I add, Library Love. Although America's first public library is disputed, the Library Company of Philadelphia is one of a handful of libraries that is credited with the title.

The Library Company of Philadelphia was founded by Benjamin Franklin in 1731. It now houses about 500,000 books and 70,000 other items, including manuscripts, broadsides, ephemera, prints, photographs, and works of art from the 17th through 19th centuries. So what could be a more fitting location for the Special Libraries Association's next annual conference?

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